PRIVACY POLICIES

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
Shopping: When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as name, address and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Contact: When you use our contact form, we collect the personal information you give us such as name and email address for customer service purposes. But we will never use the information sent through them for marketing purposes.
Cookies: When you log in, we will set several cookies to store your login information and your screen display options. Login cookies last two days, and screen option cookies last one year. If you select “Remember Me”, your login will last for two weeks. If you log out of your account, the login cookies will be deleted.
Time of conservation of data: For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Webmasters can also view and edit that information.

SECTION 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we mean that you accept collection and use for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your express consent, or give you the opportunity to opt-out.
How do I revoke my consent?
If, after agreeing, you change your mind, you may revoke your consent to us contacting you about the collection, use or disclosure of your information at any time by contacting us at infoflorex@florexcr.com.

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.

SECTION 4 – WOOCOMMERCE
Our shop is developed Woocommerce on the WordPress platform. Through them we can provide the online e-commerce platform that allows us to sell you our products and services. While you visit our site we collect and store your information to keep track of:

The products you have seen: we will use this to, for example, show you products you have recently seen.
Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs.
Shipping Address: We will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and send you the order!

We also use cookies to keep track of the contents of your cart as you browse our site. When you purchase something from us we ask you to provide information including your name, billing address, shipping address, email address, telephone number, credit/payment card details and optional additional information such as username and password. We will use this information for such purposes as:

Send you information about your account and order
Respond to your requests, including refunds and claims
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as tax calculations
Improve the offers of our shop
Send you promotional messages, if you choose to receive them

If you create an account we will store your name, address, email address and telephone number, which we will use for payment processing and future orders.
We normally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally bound to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or ratings, if you choose to leave them.

Payment:
If you choose a direct payment gateway to complete your purchase, then the platform you choose stores your credit card details. It is encrypted through the Payment Card Industry Standard Data Security (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it has been completed, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as indicated by the PCI Security Standards Board, which is a joint effort of brands such as Visa, MasterCard and American Express.
PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

SECTION 5 – THIRD PARTY SERVICES
In general, third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services you provide to us.
However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for transactions related to purchases.
For these vendors, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.
In particular, please remember that some providers may be located or have facilities that are located in a jurisdiction other than you or us. So if you wish to proceed with a transaction involving a provider’s services to third parties, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
As an example, if you are in Canada and your transaction is processed by a U.S.-based payment gateway, then your personal information used to complete the transaction may be subject to disclosure under U.S. law, including the Patriot Act.
Once you leave our store website or are redirected to a third party site or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.
When you click on links from our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy policies.
Content Embedded from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from another website behaves exactly the same as if the visitor had visited the other website.
This site may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are connected to that site.

SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored in AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least of the age of majority in your state, province, or country of residence, or that you are of the age of majority in your state, province, or country of residence, and that you have given us your consent to permit any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we hold about you, file a complaint, or simply want more information, contact us at infoflorex@florexcr.com —